Nervous System Oil

Neuroconnections

Hemp Seed Oil: Rich in essential fatty acids that help nourish the skin and support its protective moisture barrier, contributing to a comfortable skin environment.

Calendula, Gotu Kola, Jojoba, Marula, Kukui, and Coconut Oils: Help condition the skin, maintain softness, and reduce moisture loss.

Roman and German Chamomile, Lavender, and Neroli: Provide aromatic experiences that may encourage subjective calm and relaxation.

Cedarwood, Patchouli, Fir, Ginger, Bergamot, Coriander, and Petitgrain: Contribute distinctive aromatic and sensory qualities that enrich the experience of mindful application.

Gentle Massage and Sensory Awareness: Tactile stimulation combined with slow, comfortable breathing may encourage relaxation and body awareness.

The vagus nerve is a major component of the parasympathetic nervous system, which participates in regulating heart rate, digestion, and other involuntary functions. Although mindful breathing, soothing aromas, and massage may support relaxation, topical oils have not been established to directly activate or repair the vagus nerve.

Herbal Alchemy Skincare & Wellness LLC

Shipping & Delivery Policy

At Herbal Alchemy Skincare & Wellness, each order is prepared with care and intention. We are committed to providing a thoughtful shopping experience, from the creation of our handcrafted botanical skincare products to their delivery to your doorstep.

1. Order Processing

Orders are typically processed within 2–5 business days, excluding weekends and federal holidays.

As our products are handcrafted in small batches, processing times may occasionally vary during periods of high order volume, seasonal demand, or product restocking.

You will be notified of significant delays whenever reasonably possible.

Please ensure that your shipping address and contact information are accurate at checkout. We cannot guarantee address changes after an order has been processed or shipped.

2. Shipping Methods & Rates

Shipping rates and available delivery methods are displayed at checkout before your purchase is completed.

Depending on your location and order size, available options may include standard shipping, expedited shipping, or other carrier services.

Shipping charges are calculated according to the selected shipping method, package weight, destination, and applicable carrier rates unless a flat-rate or promotional shipping offer is provided.

3. Estimated Delivery Times

Delivery estimates begin once your order has been shipped, not when the order is placed.

Estimated transit times vary by carrier, destination, weather conditions, and seasonal demand. Delivery dates are estimates and are not guaranteed unless explicitly offered as guaranteed by the carrier or seller.

Once your order ships, tracking information will be provided when available.

4. Shipping Within Colorado

We proudly serve customers throughout Colorado, including local communities, mountain towns, and surrounding regions.

Delivery times may vary for rural locations, mountain communities, remote addresses, and areas experiencing severe weather or transportation delays.

Local pickup or local delivery may be offered when available and will be communicated separately.

5. Shipping Outside Colorado

We may ship eligible products to other locations within the United States, subject to product restrictions, carrier requirements, and availability at checkout.

International shipping is not offered unless specifically made available by Herbal Alchemy Skincare & Wellness.

6. Botanical Product Care & Packaging

Our handcrafted skincare products are packaged with attention to cleanliness, product integrity, and protection during transit.

Certain botanical formulations may be sensitive to prolonged heat, freezing temperatures, or other environmental conditions. We recommend bringing delivered packages indoors promptly and storing products according to their individual labels and directions.

Although we take reasonable precautions when preparing orders, temperature exposure during carrier transit may occasionally occur.

7. Lost, Delayed, or Stolen Packages

If your package is delayed, please use the tracking information provided to check its delivery status.

If tracking indicates that a package is lost, has not arrived, or has been delivered but cannot be located, contact us at amber@herbalalchemyskincare.com so we can review the situation and discuss available next steps.

Please verify your delivery address before completing your purchase. Resolution of shipping issues will be handled individually, taking into account carrier information, applicable shipping protections, and legal obligations.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 calendar days of delivery.

Include your order number, a description of the damage, and photographs of the packaging and affected products when possible.

We will review your request and, where appropriate, arrange a replacement, refund, or other suitable resolution.

9. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If a package is returned because of an incorrect or incomplete address, we will contact you to determine whether reshipment is possible. Additional shipping charges may apply when permitted by law and disclosed to the customer.

10. Shipping Fees & Refunds

Shipping charges are generally nonrefundable for orders shipped as requested, except where otherwise required by law or where a refund is appropriate because of our error.

If an order is canceled before shipment, any applicable refund will be processed according to our cancellation policy and applicable law.

11. Contact Information

For shipping questions, order concerns, or assistance, please contact:

Herbal Alchemy Skincare & Wellness LLCEmail: amber@herbalalchemyskincare.com

Thank you for supporting our small business and choosing handcrafted botanical skincare.

We appreciate the opportunity to be part of your skincare and wellness journey.

This policy is intended to communicate our standard shipping practices and will be administered consistently with applicable federal and Colorado law.

Herbal Alchemy Skincare & Wellness

Shipping Information & Rates

Botanical Wisdom. Biological Harmony. Holistic Awakening.

We are committed to delivering your botanical skincare and wellness products with care. Each order is thoughtfully packaged to help protect your products throughout the shipping process.

Domestic Shipping Rates — USA

We offer flat-rate shipping options for orders shipped within the contiguous United States.

Shipping rates are starting estimates based on typical packaged product weights and standard domestic shipping services. Actual shipping costs may vary based on the final package weight, dimensions, destination, and carrier rates.

Shipping Methods

Orders may be shipped through the following carriers and services, depending on availability and package requirements:

• USPS Ground Advantage

•  — A cost-effective option for many lightweight skincare orders.

• UPS Ground — An alternative for eligible domestic shipments.

• Other available services — May be selected when necessary to accommodate package size, destination, or delivery requirements.

Order Processing & Delivery

• Orders are generally processed within 2–5 business days.

• Transit times begin after the order has been processed and shipped.

• Delivery estimates are provided by the carrier and are not guaranteed.

• Tracking information will be provided when available.

Packaging & Shipping Charges

Shipping charges help cover postage, protective packaging, and order fulfillment materials. Final package weights include the product container, lid, protective materials, and shipping box.

Multiple-item orders may require a different shipping rate depending on the combined weight and dimensions of the shipment.

Shipping Locations

Domestic shipping is available throughout the United States, subject to carrier service availability. Additional charges or restrictions may apply to Alaska, Hawaii, U.S. territories, and other destinations outside the contiguous United States.

Questions About Shipping?

For assistance with shipping rates, order tracking, or delivery questions, please contact Herbal Alchemy Skincare & Wellness through our business contact information listed on our website.

Thank you for supporting our small business and choosing botanical skincare.

Herbal Alchemy Skincare & Wellness LLCBotanical Wisdom. Biological Harmony. Holistic Awakening

Application Directions

Shake well before each use. Apply a small amount to clean skin and gently massage into the shoulders, arms, or body. Pair with slow, comfortable breathing as part of your relaxation practice. Avoid vigorous massage over the front of the neck.

Botanical Skincare Caution

For external use only. Patch test before use. Avoid eyes, mucous membranes, and broken or irritated skin. Essential oils may cause irritation or sensitivity. Bergamot and lemon oils, if included, should be confirmed as suitable for leave-on skin products due to potential phototoxicity. Verify the identity and topical safety of rhododendron oil before use. Discontinue use if irritation occurs.

Formulation note: Hemp seed oil is a nourishing carrier oil, but it is prone to oxidation. Store the finished product in a tightly sealed container away from heat and light, and establish an appropriate shelf life for the final formulation.

Herbal Alchemy Skincare & Wellness LLC

Returns, Refunds & Exchanges Policy

At Herbal Alchemy Skincare & Wellness, we are committed to providing thoughtfully handcrafted skincare and wellness products made with care and intention. Because our products are formulated for personal use and may contain botanical ingredients, we prioritize product integrity, cleanliness, and customer safety.

1. Returns & Eligibility

We accept return requests for eligible, unopened, unused products within 14 calendar days of delivery or purchase, provided the product is in its original packaging and accompanied by proof of purchase.

To request a return, please contact us at amber@herbalalchemyskincare.com before sending any products back. Returns must be approved in advance.

2. Opened or Used Products

For hygiene and product safety reasons, we generally cannot accept returns or exchanges on opened, used, or partially consumed skincare products.

Exceptions may be considered when a product arrives damaged, is defective, is incorrect, or presents another issue requiring resolution. This policy does not limit any rights or remedies available under applicable law.

3. Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery. If your product arrives damaged, defective, or different from what you ordered, contact us within 7 calendar days of delivery.

Please include:

• Your order number or proof of purchase.

• A brief description of the issue.

• Photographs of the product and packaging, when applicable.

We will review the situation and, when appropriate, offer a replacement, refund, or another suitable resolution. We will provide instructions for any necessary return.

4. Refunds

Approved refunds will be issued to the original payment method whenever possible. Please allow 5–10 business days after approval for processing by our business and payment provider. Your financial institution may require additional time.

Original shipping fees are generally nonrefundable unless the return is due to our error or otherwise required by applicable law.

5. Ingredient Sensitivities & Allergic Reactions

Our handcrafted skincare products may contain botanical ingredients, essential oils, and other naturally derived or cosmetic ingredients. Individual skin sensitivities vary.

Please review product ingredient lists before purchasing and perform a patch test according to the product’s directions. If irritation or an adverse reaction occurs, discontinue use and seek appropriate medical guidance when necessary.

Because opened products cannot generally be resold for hygiene reasons, we do not offer automatic refunds for individual sensitivities or reactions. However, we encourage you to contact us so we can review your concern and determine an appropriate response.

Nothing in this policy limits any applicable consumer rights.

6. Nonreturnable Items

Unless otherwise required by law or approved by Herbal Alchemy Skincare & Wellness, the following are not eligible for standard returns:

• Opened or used skincare products.

• Products damaged through misuse or improper storage after delivery.

• Gift cards and digital products, where applicable.

• Custom-formulated or personalized products.

This exclusion does not apply when a product is defective, incorrectly supplied, or otherwise subject to a remedy required by law.

7. How to Request a Return

Please contact:

Herbal Alchemy Skincare & Wellness LLC

Email: amber@herbalalchemyskincare.com

Please include your order number, the product name, and the reason for your request. We will respond with the next steps.

Thank you for supporting our small business and our commitment to thoughtful, intentional skincare and wellness.

Herbal Alchemy Skincare & Wellness LLC reserves the right to review return requests individually and apply this policy consistently with applicable federal and Colorado law.

Calendula Oil, Arnica Oil, Roman Chamomile, German Chamomile, Gotu Kola Oil, Neroli Oil, Chamomile Flowers, Lavender Oil, Cedarwood Oil, Coconut Oil, Patchouli Oil, Ginger Oil, Bergamot Oil, Coriander Oil, Petitgrain Oil, Fir Oil, Rhododendron Oil, Jojoba Oil, Marula Oil, Kukui Nut Oil, Hemp Seed Oil.